If you have any questions or would like a sample before a purchase please email us by sending an email to [email protected] Since this is a digital file, it can not be returned like a tangible item which means please be sure to purchase the correct file, If you have any questions before your purchase, please email us, we will be more than happy to assist you. If you are unsure at any point, we highly recommend you request a sample chapter before your purchase, we will email you the sample chapter, and then you can think about it and see if it is something you want to purchase because it can help you in nursing school. As you are ready for your nursing test bank and as you are ready for your download, then you can purchase it and agree to the terms of service. If you want a sample or have any questions please ask us before any purchase we will be more than happy to assist you. You are responsible for purchasing the correct test bank, if you are confused or have any questions please let us know by emailing us at [email protected] and we will answer any questions you have. You will receive all test bank chapters for the test bank that you purchase via email. It will be a digital file in either Microsoft Word or PDF format.