If you have any questions or would like a sample before a purchase please email us by sending an email to [email protected] Since this is a digital file, it can not be returned like a tangible item and once the download link we provide you is clicked, we can not do an exchange or refund, and we can issue a 100% full refund guarantee, if you didn’t click on the download link and purchased the wrong file and wanted another. If you are unsure at any point, we highly recommend you request a sample chapter before your purchase, we will email you the sample chapter, and then you can think about it and see if it is something you want to purchase so it can help you in nursing school. If you are ready for your nursing test bank and are ready for your download, then you can purchase it and agree to the terms of service. If you want a sample or have any questions please ask us before any purchase we will be more than happy to assist you. You are responsible for purchasing the correct test bank, if you are confused or have any questions please let us know by emailing us at [email protected] and we will answer any questions you have. You will receive all test bank chapters for the test bank that you purchase via email. It will be a digital file in either Microsoft Word or PDF format.